"Thank you does not seem enough. You took care of us and mom, Joan Lowther, during this very difficult time and the pandemic. We are truly grateful for all you did to put us at ease."
The Lowther Family
"You have surpassed any expectations we had during these COVID-19 times. You are truly amazing and walked us through the new process due to COVID-19 effortlessly. During these most difficult times we were able to give our mother a wonderful send off and we are forever thankful."
"During this very trying time, Iain helped us to navigate the ever changing protocols and restrictions. He was always readily accessible and replied promptly to any questions. Everything was just perfect and way beyond our expectations!
I felt that throughout the entire time that we were provided with exceptional care from all the staff and that all our needs were met and always in a very professional manner.
A special thank you to Jerry Marcotte for the Irish Flags that were loved by all and especially "Mike".
Also a special thankyou for the patience and help that Tara Breckles showed us as we were trying to meet the Windsor Star deadline for the Obituary.
Colleen Ganley and Family.
____________________________________________________________________
The entire staff at Families First were wonderful to work with and very professional and compassionate.
I would highly recommend their services.
I did not have any arrangements made and their guidance and knowledge was just wonderful.
Thanking all of you for making such a stressful time bearable.
Colleen Ganley and Family
____________________________________________________________________
Thank you for all your hard work and making Richard’s send off wonderful.
Penny Racicot
____________________________________________________________________
Families First Staff,
Thank you for the loving and professional care you provided for our Mom, Lois Comartin. Everything was top shelf. Mom loved being a part of your family and loved all of you. Thanks for the bouquet of flowers and thanks for being members of our family.
Diane Bergoine and Family, Leigh and Vicky Comartin and Family
____________________________________________________________________
Not everyone can do what you do….but anyone can see that what you do makes a wonderful difference.
THANK YOU!
The Bonanno Family for Ersilia Zarlenga
____________________________________________________________________
Thank you so much for the commemorative ornament for Vivienne Cramer. We will treasure it always!
Jerry & Deb Cramer
____________________________________________________________________
Kris,
Everyone has been so wonderful at Families First, however I feel you have gone above and beyond to help me during this very difficult time. Your kindness is so appreciated and your helpfulness and patience is something I am so grateful for. As a small token of thanks, I’d like to give you a gift card to one of Jacob’s go-to places – Cramdons. Enjoy a beer and meal knowing that you made a difference in the world this week, although I am certain that I’m not the first to think so. You will be remembered as a light in this dark time.
Thank you,
Melissa Bianchi-Lamont (Jacob’s Mom)
____________________________________________________________________
To: Families First Staff,
Thank you for going above and beyond for me as I still deal with issues pertaining to my husband’s death.
From: Charlotte Morris
____________________________________________________________________
Thank you Families First for everything you have done for us. Families First has done everything they could do to help comfort me, my son and everybody who attended the funeral service. Dan & I appreciate that Families First went beyond and above taking care of our needs. We loved the brief funeral service at the funeral home and the service at the Memorial Gardens Cemetery. The family photos you arranged on the board and the digital photo of Greg were amazing. I can’t get over how the remembrance cards are gorgeous. The flower arrangements were very beautiful and well appreciated. You made our day memorable and special.
God Bless,
Danny & Donna Reid
____________________________________________________________________
Last week we received a lovely card and beautiful ornament with our wife & mother’s name inscribed on it. We just wanted to let you know how much your thoughtfulness touched our hearts…especially at this time of year.
Frances Renaud & Family
____________________________________________________________________
Thank you for the honouring and attention to detail of my dear mother, Mancisa Curti. A special thank you to Cole for the spectacular and perfect tribute! It is greatly appreciated.
Joann Curti and Family
____________________________________________________________________
I am a bit late but I wanted to thank you for making a sad time, a more bearable one. It was early on in the Covid thing and everyone was feeling their way with lots of restrictions. You were most accommodating. You even provided beautiful weather.
Thank you. Margo Pastovich.
____________________________________________________________________
There aren't enough stars to give Families First. Today, we buried our beautiful stillborn daughter. She was our first child and we never expected or prepared for planning a funeral. Families First took our call, met with us and detailed everything so well. We didn't have to worry about micro-managing anything. They let us take on the duties we wanted and took on everything else. They were very responsive in taking care of everything we wished for and were just so thoughtful in all their small details. We gave our daughter a wonderful send off and it couldn't have been possible without the work of Tara and the staff at Families First on Dougall Ave. Big thanks to the team for today (Chris and Tara) for all their hard work. I could go on and on about how much of a blessing this team has been, but I'll stop here. If you need help with a funeral, there is nowhere else to look.
Matthew Thomas
____________________________________________________________________
Brian, Mary Lynn,
Your team at Families First are the best. They made us feel very at ease! They answered all our questions and made suggestions for us. We appreciated all the care to Mom and our family. The tree memorial program is amazing.
Thank you,
Heather Draper & the Lowther Family
____________________________________________________________________
I would like to take this opportunity to thank all the staff for the outstanding way they treated us in the recent loss of my husband, John Baxter. With a special mention for Randi & Orlando who walked through this sad time with us. Their compassion and friendliness were amazing!
The Baxter Family
____________________________________________________________________
Dear Tara,
Thank you for all you did for us & Mom. You are our angel! Your team is great with the many questions & phone calls. You are appreciated more than you know. We are lucky!
Love,
Heather & Scott and the Lowther Family
____________________________________________________________________
Families First Funeral Home,
A gracious “Thank You” is extended to the marvelous team who were so diligent and patient in handling my brother’s arrangements, Lionel Belanger. His graveside service was rendered with special touches that many present were quite taken with. Thank you, Kris, for the thumbprint and the handful of dirt to begin the burial which was certainly a special “surprise”, yet very personal. Kate, Iain, Wendy, Jessica and Kris – Thank you so very much – you certainly touched my heart.
Claire Marie Demers
____________________________________________________________________
To a great team at Families First,
Thank you! Thank you does not seem enough. You took care of us and mom, Joan Lowther, during this very difficult time and the pandemic. We are truly grateful for all you did to put us at ease.
Heather Draper & the Lowther Family
____________________________________________________________________
Thank you for everything you and your staff did for my husband, Neil Lester’s funeral. The family and I appreciate all the knowledge and expertise of the entire staff in helping us through this difficult process from beginning to end. All went well for the memorial service even with following all the Covid-19 precautions. Thanks again.
Gratefully,
Judith
____________________________________________________________________
On behalf of the CWL at St. Anne’s Parish I want to thank you for your assistance with Jacquie Papineau’s funeral. Due to Covid 19 we were unable to participate, but the funeral director placed our banner, ribbons & gloves out for us. We greatly appreciate her attention to details.
Blessings to you, Linda Proctor – Past President
____________________________________________________________________
Staff of Families First,
Thank you for everything you did in the passing of my husband “Norman Hallewick.” Your kindness and help was always there and “Bill Robert” was perfect in helping at this difficult time, he was exceptional.
Thank you again for everything, Judy Hallewick & family
____________________________________________________________________
To John Vetesse & staff at Families First,
Thank you for all of your compassion and support during a very difficult time in our lives. Your care and professionalism made a difficult time a little easier.
Sincerely, Kristie Trepanier & family
____________________________________________________________________
Hi Gang at Families First
Thanks for all of your work so far for my mom- Jessica, I have an order in a Bay St Video for a DVD of the Grand Budapest Hotel for you to view and then to pass along to the person that did my Mom’s nails. I will Forward it when it arrives. Cheers, Bonnie
____________________________________________________________________
We would like to thank all staff involved in the funeral for Theresa Pare. Your knowledge & support in helping us to give our Mom a beautiful & dignified funeral was greatly appreciated. Also, dealing with the Pandemic and everything involved with that it still went surprisingly smoothly and Anita & I felt it went beautifully.
Sincerely, Mary Bardy & Anita Jones
____________________________________________________________________
Brian, Marylynn, Jen & Sherri,
Thank you very much for the meal you provided last week. It was a nice surprise for our family and we cant say enough about how good the food was! Families First has always treated it’s employees like family. Its one of the things that sets you appart from the rest. Thank you and Stay Safe
The Kwiatkowski Family
____________________________________________________________________
Dear Brian, Family & Staff,
Thanks again for all the kindness you have shown to me family it was deeply appreciated.
Gloria Thibet & Family
____________________________________________________________________
Dear Jessica, Sherri and Iain,
Dad’s funeral was our second arrangements held at Families First. We want to express how deeply grateful we are to have such a loving sompassionate facility to care for our loved ones on their next journey. Dad’s (and Mom’s) funeral were both difficult but unforgettable because of you. We brag about the wonderful staff and service at Families First and we cannot imagine choosing anyone else.
With Sincere gratitude, The Perlin Family
____________________________________________________________________
Brian, Managers, Funeral Directors & Support Staff,
Thank you for the professional curtesy that was shown to myself and family. It gave me new faith into the seamless and team effort your organization demonstrated continued success, with thanks Dave Scherer
____________________________________________________________________
John & staff,
Thank you so much for everything. All the little extras to make my mom’s service beautiful. All of your kindness will never be forgotten. To the tea, who prepared my beautiful mom, thank you she looked amazing and beautiful. Natural.. Thank you all so much from the bottom of my heart. Nirde Edwards & family.
____________________________________________________________________
Dear Jessica & John & Families First staff,
Thank you so much for all you’ve done to help me & my family with all the arrangements for my Dad, Roberts passing. Your support & care & concern in our time of need was a blessing to us.. Because of you, Dad had a beautiful send off! Sincelerey, Sharon Taylor & Langlois family.
____________________________________________________________________
Dear Brain, Mary-Lynn, Jen & Sherri
OMG… you have surpassed any expectations I 9we) had during these COVID-19 times. We were so touched when Jessica a shared with us that Brian & Kirsten went to the nursing home to bring her home. As well, we were so overwhelmed by how beautiful and peaceful our mother looked. Basia, Kirsten and so many others who were involved in the transformation of our mom brought her back to us, thank you. You are exceptionally talented and just want to let you know that seeing our mom was truly a gift and cant thank you enough.
Thank you to all those who were involved in providing us such a beautiful journey.
To Courtney & Brianna for the most awesome tribute that you designed for our mom. Thank you Simonne for the beautiful life storybook/video and capturing her service on video. We will treasure it forever.
Maureen, Shannon & Robyn thank you for your gift of friendship & support. We are so appreciate that Denis, John V, Simonne and Jessica were on hand on the day of my Mother’s & Jessica’s grand- mother’s funeral.. We truly felt that we were surrounded by family.
We are sure to have missed thanking so many of you by name, as we know how many hands go into carrying for each family. The attention to detail and care provided to our family was unparalleled.
And finally, thank you to Jessica. You are truly amazing and walked us through the new process due to COVID-19 effortlessly. During these most difficult times we were able to give our mother a wonderful send off and we are forever thankful. With love; Sylvine, Micheline Lisette, families
____________________________________________________________________
Hello Brian,
The Families First team has once again come through in a big way. I am always proud to claim that I am a member of your staff, but my admiration for our group reached a new level over the past week. Beginning with the genuine concern and love I felt when I called the main office, every step in the journey was made easier and meaningful with the support and compassion of those involved.
Shortly after my dad's had passed, Kirsten arrived at the nursing home to prepare him for the funeral that was scheduled to take place right in my father's room at the facility. To see my father look so dignified in his suit and handsome face made the experience so much more meaningful and pleasant for my mother, as well as my siblings and I. Kirsten and Taylor were compassionate and professional throughout the entire process.
When I arrived at the funeral home on Friday morning to arrange the funeral details, Iain sat with my brother and I. He was comforting, knowledgeable and compassionate. He went over various options for us and created a very relaxed atmosphere for us. Later that day when our initial plans had to be changed due to out of town family members deciding not to attend, Iain met with me again and came up with an alternative plan to meet our needs. His flexibility and calm demeanour was greatly appreciated.
When I arrived at the scheduled family time on Monday morning, I was pleasantly surprised to see the room adorned with a few large tribute boards next to my dad's casket, along with our new flower rentals and a beautiful casket spray. The room looked very welcoming. Best of all, my father looked so peaceful in his casket, a true sign of the talent that we have in our prep room.
The video really had a therapeutic effect on my family. As it ran, people started to make comments, laugh, cry, and interact with one another in reaction to what was on the screen. I had always appreciated the work of our graphics team, but when it is a video about your OWN family, it takes on an entirely new and powerful energy.
I would have to say that the most touching part of the whole process was when the procession arrived at my mother's nursing home facility. The fact that we were able to coordinate this between the nursing home facility and Families First to provide my mother with the opportunity to place her hand on my dad's casket one last time was incredible. Seeing my mother crying as we drove away was heartbreaking, but all part of the mourning and grieving process as I have come to understand and appreciate. That moment will make me an even more compassionate member of our team moving forward.
Thanks so much for all you have done for my family over the years Brian. Today, I am humbled and so appreciative for the opportunity to serve our community as part of the Families First team.
On behalf of my entire family, God Bless You.
Sincerely,
Ross
____________________________________________________________________
Good Morning
Please accept my apologies for not sending this email of sincerest thanks earlier.
I cannot begin to thank each and everyone of you that worked on the presentation for my beloved late mother, Mary Mason.
The slide presentation was so beautiful and it touched my heart tremendously.
A special thank you to Simone for taking the time to meet with me personally.
There are no words to express my sincerest gratitude.
Sincerest thanks,
Cathy Racine (Daughter)
____________________________________________________________________
Dear Brian, Mary Lynn & all Families First Staff,
I just want to thank you all for the beautiful etched glass ornament, honouring my father, Wes O’Grady, that I received this past Christmas. It was such an expected and much appreciated surprise! Having had to celebrate my first Christmas without my father was not something that I looked forward to. But knowing that there were others out there thinking of the amazing man that I got to call “Dad”…well, it certainly made the entire situation much easier to bear. Thank you again ever so much for your kindness, and for this beautiful ornament. I will cherish it always.
Warmest Regards,
Colleen O’Grady Sinasac
____________________________________________________________________
Jules,you were absolutely wonderful! Thank you so much!!!
The family of Caterina Polidori!
_________________________________________________________________________
Hello Jules it’s Orietta Caterina Polidori’s daughter. I just wanted to say
Thank You!!! My Moms funeral was absolutely beautiful thanks to
you. I received so many compliments on the song choices and your
unbelievable voice and talent. I can’t thank You enough. I wanted my
Mom’s farewell to be amazing and breath taking and it was!!!!!
___________________________________________________________
Dearest John, Jessica, Russ, Randi, Jerry and the staff at Families First,
Our deepest thanks for all your assistance in Ofelia Itass’ services. Your patience, professionalism, warmth and knowledge were key in taking care of the “logistics” and allowed our family to focus on more important and personal aspects of losing a loved one.
Thank you for making it “just a bit easier” and so personable. Your work is important and families are lucky to have you around. You’re all a blessing!
Sincerely,
Kristina Velez, Mildred Navarro, Phil Navarro (and the entire Velez, Navarro & Itass families)
______________________________________________________________________________
Dear Brian & Mary-Lynn,
I want to thank you for the continued support that you have shown me on the passing of my husband, Pierre, in December 2015, and again this year on the passing of my father, Donald Jeffrey.
Receiving cards, memorial donations, invitations to counselling sessions or presentations to help us with grief has meant a lot to me and to my family members.
Also, your help two times now, transporting our loved ones to the U of W medical program, was made to look so easy. We were so pleased twice now at the thought of Pierre and Don going on to “teach” young medical students, researchers, etc in London. It took the sting out of their loss.
Again, thank you and your staff very much.
Sincerely,
Janis Gagne
______________________________________________________________________________
Dear Peter and Staff,
Thank you for everything you and your staff did for Jonathan. Everything was perfect.
Anna Chiaramonte
______________________________________________________________________________
Dear Friend, Brian,
Thank you for your time…It had been a very long time since I’d seen you…You always stay young. This is one of Paul’s cards…I thought it could remind you of your Brothers…or your boys. Our time was good for me. Thanx for being YOU!! You keep me happy, just knowing that I had an opportunity to be employed by you and your company. God bless you and your family as you journey.
Your Friend forever,
Lois Comartin
______________________________________________________________________________
Bill & Staff,
Thank you so very much for your care & compassion during out difficult time.
The Proctor Family
Dear Denis,
I wanted to thank you again for all the help in planning and implementing my father's funeral. Everything went very smoothly. Your sensitivity at a challenging time was much appreciated.
The luncheon was well received. All was delicious and there was plenty to share to take home.
Sincerely,
Monica Kavanagh
Afternoon. Brian. I just wanted to thank you again.. And your staff for the incredible job they do. Calm and professional. You guys truly have created an amazing environment there. You’ve taken the worst experience of ours lives and turned it into an opportunity to remember our father. Although i see my father in every inch of that building... I shall never forget that experience with him... You and your family.. Your kindness and generosity will not go forgotten. If i can ever repay what you did for our father i will.
Please pass this on to Marylynn. Wish i could have said hello. Great to hear your kids are doing well.
Ted will always be with us. I know how much he liked and believed in you guys. He was proud to have been a part of that.
Thank you again.
Ted jr .
_________________________________________________________________________
Thank you very much Colin. You are an angel
Julie Dorais
_________________________________________________________________________
Dearest Jen,
Our heartfelt thank you and love will always be remembered during Lucky’s sudden passing. Your genuine care and concern carried us from beginning to end with all of the details to make it so beautiful. Lucky would agree. Thank you for the unique lantern. You have left us with a little Jen in our hearts.
Love & God Bless,
Tammy, Christina, George, Sarah, Gabriella, Marisa Statis
_____________________________________________________________________
My husband Peter passed away last week at the age of 42. To say we were shocked is an understatement. After a horrendous experience with Windsor Chapel, we were truly blessed to have met your team at Dougal Ave. Kate, Jordan, Debra, Cathy, Jules and everyone we encountered was kind, compassionate and always had time to listen. The displays were set up beautifully and with so much thought and attention to detail. They helped mediate family tension and I cannot say enough nice things about the way we were treated. You should be proud of every employee you have at Dougal Ave. They are too notch! Thank you to your team for helping me through the roughest days of my life. They have helped me create beautiful memories despite the tragic situation. Thank you again
Stacy Beneteau Morin
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Jules, Thank you so much for being such a wonderful part of Curtis' service. Your guitar was fantastic and so many people took the time to say how much they enjoyed it! Colleen, Lesa, and Glenn Campbell!
______________________________________________________________________________
Laura my Niece Rhonda and I would like to Thank You from the bottom of OUR HEARTS for making My Brothers day happen and so Special.
It was very warm and an a Wonderful Service from Father Lens Dejardins.
When he called the night before he asked if Wayne had a full service and prayers and I said he has had nothing.
He made OUR day very special and OUR few cousins and friends that came made it a Beautiful and an Intimate day, they were there for US and MY BROTHER.
THANK YOU
Rhonda Lewis and Jean Chaborek
_____________________________________________________________________
Staff of Families First:
Words cannot express our gratitude for all you have done for our family. We came to you, overcome with grief and overwhelmed at the process ahead. Your team was professional, comforting, respectful and the outcome was beyond our expectations.
Family of Sue Rogers
___________________________________________________________________________
Staff of Families First:
Thank you for making Bill’s funeral so nice. It was a trying time but all your help most appreciated.
Sincerely,
Beverly O’Kane and Family
_______________________________________________________________________
Dear Jess and Families First Staff:
Thank you for everything you and the entire staff of Families First did for Mike’s funeral. The room was absolutely amazing and perfect for the visitation. Every detail was above and beyond our expectation. We were truly blessed having you to guide us through.
Diane Connor and Family
_____________________________________________________________________
Many Thanks Jules for providing us with your musical support & finding Mom's music from 1917 Family of Grace Jones
_____________________________________________________________________
Dear Jules, Thank you so much for sharing your gift with us and making the celebration of our dad's life so much better! Family of Russell Malenfant
_____________________________________________________________________________
Dear Jules, thank you so much for being such a wonderful part of Curtis's service. Your guitar was fantastic and so many people took the time to say how much they enjoyed it! The Campbell Family
______________________________________________________________________________
Thank you so much Jules, I know you will do a lovely job, much appreciated
The O'Kane Family
______________________________________________________________________
To Peter & Staff at Amherstburg Families First,
Thanking you all for all the kindness & compassion shown to myself & family at a very difficult time. The help & service given was second to none with such excellent guidance & advice in all matters pertaining to our loss.
Many Thanks,
Anne McDonald & family
Thank you Jessica. Your service professionalism and caring were absolutely outstanding. You are an amazing standout in everything you do. I know my Dad adored you. Your company is very lucky to have you as part of their team. Please pass our thanks on to everyone connected to our family funeral. Hope you have a wonderful 2020.
Thank you Peter for all your kindness and much compassion this past year. You have certainly went above and beyond to do so much for me at a very sad time in my life – your thoughtfulness was very much appreciated indeed. May you and yours enjoy a wonderful Festive Season.
Regards,
Anne McDonald
_____________________________________________________________________________
Dear Jen,
I wanted to thank you so much for making my mom’s service perfect. Like you said to me “You only get one chance to make it right”, and our entire family felt it was perfect. You are such a wonderful speaker. The words just naturally flow from your heart. You brought our family great comfort, right down to the bananas. You are an angel. Please accept this angel (blue of course) ornament as a reminder of how many lives you touch.
Love, Linda Parker & The D’Angelo family
___________________________________________________________________________
To the Staff of Families First,
We just want to thank you for all your help and directions during our sad time. You all have done such a wonderful tremendous job. Everything was beautifully done. We appreciate you all, thank you and God bless you all.
-The Logan Family
__________________________________________________________________
To: Iain and Staff (fruit basket received),
This is just a small token of our appreciation to let you all know how grateful we are for all that you have done for us during the passing of Silbert “Nelson” Logan. Thank you all, and God Bless!
-Love Angela and family
______________________________________________________________
Tara & Iain,
Thanks so much for taking on Jaycie as a co-op student this semester. I know she has learned a lot & she really enjoyed her placement at Families First. We really appreciate you supporting our co-op program at Brennan High School.
-Mrs. K. Sokoli
_______________________________________________________________
Dear Tara,
The Conroy family want to thank you for the excellent service you and the staff provided during this difficult time you prepared my mother-in-law, Betty Conroy, with great care. The family appreciate your part in this and making this sad event go smoothly.
Warmest thanks,
-Dianna Jean Conroy
______________________________________________________________________
Families First Lauzon,
Thank you for all the care and consideration in our time of sorrow. We were taken care of so beautifully once again thank you.
The Suszek and Beausoliel families (family of Leo Campeau)
____________________________________________________________________________________________________________________________
Hello Brian,
The Families First team has once again come through in a big way. I am always proud to claim that I am a member of your staff, but my admiration for our group reached a new level over the past week. Beginning with the genuine concern and love I felt when I called the main office, every step in the journey was made easier and meaningful with the support and compassion of those involved.
Shortly after my dad's had passed, Kirsten arrived at the nursing home to prepare him for the funeral that was scheduled to take place right in my father's room at the facility. To see my father look so dignified in his suit and handsome face made the experience so much more meaningful and pleasant for my mother, as well as my siblings and I. Kirsten and Taylor were compassionate and professional throughout the entire process.
When I arrived at the funeral home on Friday morning to arrange the funeral details, Iain sat with my brother and I. He was comforting, knowledgeable and compassionate. He went over various options for us and created a very relaxed atmosphere for us. Later that day when our initial plans had to be changed due to out of town family members deciding not to attend, Iain met with me again and came up with an alternative plan to meet our needs. His flexibility and calm demeanour was greatly appreciated.
When I arrived at the scheduled family time on Monday morning, I was pleasantly surprised to see the room adorned with a few large tribute boards next to my dad's casket, along with our new flower rentals and a beautiful casket spray. The room looked very welcoming. Best of all, my father looked so peaceful in his casket, a true sign of the talent that we have in our prep room.
The video really had a therapeutic effect on my family. As it ran, people started to make comments, laugh, cry, and interact with one another in reaction to what was on the screen. I had always appreciated the work of our graphics team, but when it is a video about your OWN family, it takes on an entirely new and powerful energy.
I would have to say that the most touching part of the whole process was when the procession arrived at my mother's nursing home facility. The fact that we were able to coordinate this between the nursing home facility and Families First to provide my mother with the opportunity to place her hand on my dad's casket one last time was incredible. Seeing my mother crying as we drove away was heartbreaking, but all part of the mourning and grieving process as I have come to understand and appreciate. That moment will make me an even more compassionate member of our team moving forward.
Thanks so much for all you have done for my family over the years Brian. Today, I am humbled and so appreciative for the opportunity to serve our community as part of the Families First team.
On behalf of my entire family, God Bless You.
Sincerely,
Ross
____________________________________________________________________________________________________________________________
Dear Brian, Mary Lynn & all Families First Staff,
I just want to thank you all for the beautiful etched glass ornament, honouring my father, Wes O’Grady, that I received this past Christmas. It was such an expected and much appreciated surprise! Having had to celebrate my first Christmas without my father was not something that I looked forward to. But knowing that there were others out there thinking of the amazing man that I got to call “Dad”…well, it certainly made the entire situation much easier to bear. Thank you again ever so much for your kindness, and for this beautiful ornament. I will cherish it always.
Warmest Regards,
Colleen O’Grady Sinasac
____________________________________________________________________________________________________________________________
Jules,you were absolutely wonderful! Thank you so much!!!
The family of Caterina Polidori!
____________________________________________________________________________________________________________________________
Hello Jules it’s Orietta Caterina Polidori’s daughter. I just wanted to say Thank You!!! My Moms funeral was absolutely beautiful thanks to
you. I received so many compliments on the song choices and your unbelievable voice and talent. I can’t thank You enough. I wanted my
Mom’s farewell to be amazing and breath taking and it was!!!!!
____________________________________________________________________________________________________________________________
Dearest John, Jessica, Russ, Randi, Jerry and the staff at Families First,
Our deepest thanks for all your assistance in Ofelia Itass’ services. Your patience, professionalism, warmth and knowledge were key in taking care of the “logistics” and allowed our family to focus on more important and personal aspects of losing a loved one.
Thank you for making it “just a bit easier” and so personable. Your work is important and families are lucky to have you around. You’re all a blessing!
Sincerely,
Kristina Velez, Mildred Navarro, Phil Navarro (and the entire Velez, Navarro & Itass families)
____________________________________________________________________________________________________________________________
Dear Brian & Mary-Lynn,
I want to thank you for the continued support that you have shown me on the passing of my husband, Pierre, in December 2015, and again this year on the passing of my father, Donald Jeffrey.
Receiving cards, memorial donations, invitations to counselling sessions or presentations to help us with grief has meant a lot to me and to my family members.
Also, your help two times now, transporting our loved ones to the U of W medical program, was made to look so easy. We were so pleased twice now at the thought of Pierre and Don going on to “teach” young medical students, researchers, etc in London. It took the sting out of their loss.
Again, thank you and your staff very much.
Sincerely,
Janis Gagne
____________________________________________________________________________________________________________________________
Dear Peter and Staff,
Thank you for everything you and your staff did for Jonathan. Everything was perfect.
Anna Chiaramonte
____________________________________________________________________________________________________________________________
Dear Friend, Brian,
Thank you for your time…It had been a very long time since I’d seen you…You always stay young. This is one of Paul’s cards…I thought it could remind you of your Brothers…or your boys. Our time was good for me. Thanx for being YOU!! You keep me happy, just knowing that I had an opportunity to be employed by you and your company. God bless you and your family as you journey.
Your Friend forever,
Lois Comartin
____________________________________________________________________________________________________________________________
Bill & Staff,
Thank you so very much for your care & compassion during out difficult time.
The Proctor Family
____________________________________________________________________________________________________________________________
Dear Denis,
I wanted to thank you again for all the help in planning and implementing my father's funeral. Everything went very smoothly. Your sensitivity at a challenging time was much appreciated.
The luncheon was well received. All was delicious and there was plenty to share to take home.
Sincerely,
Monica Kavanagh
____________________________________________________________________________________________________________________________
Afternoon. Brian. I just wanted to thank you again.. And your staff for the incredible job they do. Calm and professional. You guys truly have created an amazing environment there. You’ve taken the worst experience of ours lives and turned it into an opportunity to remember our father. Although i see my father in every inch of that building... I shall never forget that experience with him... You and your family.. Your kindness and generosity will not go forgotten. If i can ever repay what you did for our father i will.
Please pass this on to Marylynn. Wish i could have said hello. Great to hear your kids are doing well.
Ted will always be with us. I know how much he liked and believed in you guys. He was proud to have been a part of that.
Thank you again.
Ted jr .
____________________________________________________________________________________________________________________________
Thank you very much Colin. You are an angel
Julie Dorais
____________________________________________________________________________________________________________________________
Dearest Jen,
Our heartfelt thank you and love will always be remembered during Lucky’s sudden passing. Your genuine care and concern carried us from beginning to end with all of the details to make it so beautiful. Lucky would agree. Thank you for the unique lantern. You have left us with a little Jen in our hearts.
Love & God Bless,
Tammy, Christina, George, Sarah, Gabriella, Marisa Statis
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We are very humbled and very grateful for the Families First Family for their kind and compassionate care getting us through not only our mom's funeral (Verna Croppo) last June but for our dad's (George Croppo) recent funeral on Friday, September 14th, 2018. Though our hearts are filled with much grief over the loss of our parents, our hearts at the same time are filled with much gratitude for you all as you helped us navigate through a very difficult time. The grace and generosity extended to us not only on the phone but every time we walked through your doors as we made funeral arrangements was extremely caring and comforting. The Families First Family especially Brian Parent, Jessica and Nicki consistently extended a helping hand and went above and beyond in their willingness to take care of every detail and every question that came our way. We are forever grateful. (Please pass on this thanks to them, thank you)
With sincere gratitude,
Christyn and Tim Champ
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Hi Laura,
Just wanted to thank you again for your efforts in getting me the new necklaces. They are beautiful.
Just another example of the wonderful care and service I have received from Families First.
Thanks again,
Eric
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Jessica, Kate & Team,
Than you so much for “going the extra mile” to ensure my Dad’s services were done to perfection. The thoughtfulness and compassion you displayed made a difficult time that much easier.
Sincerely,
The Kowaliw’s
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Dear Peter & Staff,
The words “thank you” do not seem adequate for everything you have done for us. From the first day we came to see you for the pre-planning we knew we had made the right choice in funeral homes.
Every little detail you took care of to personalize things for Romeo is appreciated so much. Many people told me how nice everything was.
Peter; you are so amazing to talk to and deal with. You made everything perfect! Your staff as well as amazing.
Thanks again for “everything”!
Colleen (Romeo DiPierdomenico family)
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Brian and Maryl-Lynn,
Thank you for your gracious and generous gift of audio/video and stationary package for Taylor Clark’s grandmother. It was most unexpected and we were extremely impressed.
Gratefully, The Balsam Family nad Joan Balsam - Clark
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To the staff of Families First,
My father, Dr. Stanley Oleksiuk, recently passed away and during this difficult time your staff went above and beyond in everything they did. Colin McIntyre, specifically, was wonderful to work with. He was professional, yet sincere and caring in everything he did. Everything was perfect. You can tell this is more than just a “job”, but a true calling.
Sincerely,
Cynthia Lorimer (Oleksiuk)
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Dear Basia, Kate & Madeline,
Words can’t describe how grateful we are as a family on how you guys helped us through this difficult time. Kate, with your patience and comfort when you met with us. Madeline, how you caught my sister’s spirit when you spoke of her at her celebration of life. And Basia, how you made sure everything was perfect. I asked my dad how he managed to do his job because it often seemed so sad and we always had laughter in our house. He told me if he could comfort a person or family during their grief, it was all worth it. You guys have done that for our families and I am forever grateful. Please enjoy this small token as a thank you. Jen would of wanted you to.
Kindly,
Julie Beaumont (nee Nemeth)
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Dear Basia & Staff,
Thank you for making a difficult journey easier. Your support and understanding will always be remembered.
The Martins, the Nemeths and the Beaumont families
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Dear Bill,
Thank you for your fine, thoughtful service. Don’t worry about “the glitch”. Inevitably, mistakes will be made – it’s how they are handled that really counts. You and your staff handled it very well. A++++
Thanks again,
The Hodgkinson Family
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Dear Brian,
Thank you very much for providing the condolence books in honour of Sergio Marchionne. I appreciate the speed at which this was done and your kind donation of the same.
Many thanks Brian!
Drew Dilkens
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Dear Brian,
Your “stage-managing” on Paige’s behalf made her funeral perfect for us all.
With sincere gratitude, The Grossuttis’s
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Dear Brian & Mary Lynn
We are so very thankful to you and your team at Families First for the genuine quality of service and care provided to help our family say goodbye to our brother, Jerry, and to celebrate his life. Your caring approach brought some much-needed sunshine to our days of grief and darkness.
With heartfelt gratitude,
Seamus & Janis Power
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Mr. Parent,
We wanted to write a note to express our appreciation to your funeral home in the handling of our mothers’ final wishes. A huge thank you to Sherri Tovell who went above and beyond. The fudgesicles were a very pleasant surprise that will keep us laughing for a very long time.
Thanks again….
The Armbrust Family
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Cher Jules -
Our heartfelt thanks for your wonderful tribute to Dad. Your personal touch made it special for all of us. Dad would have so enjoyed hearing you.
Regards,
Dolores en famille
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Colin, I wanted to thank you again for everything you and your colleagues helped our family through. I can't express to you enough how amazing we all thought everyone there was.
Thanks,
Ted Grossutti
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To Mary Lynn, Brian & staff at Dougall location,
It was with heavy hearts that we buried Audrey, a beautiful wife and mother on May 17th. We want to thank you ever so much for all that you did to make her day a special one. We know that you went above and beyond for “Aunt Audrey” and knowing her final arrangements were in your hands gave us peace of mind and allowed us to focus on our grief. Every step of the way you were there to guide us in the decision making.
The funeral was a beautiful tribute to a wonderful woman loved by many. Families First played such an important part in helping us get through the day. Thank you for all the extras you provided for Mom, and the professional way in which your service was delivered.
Love,
Len O’Neil & family
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Dear Families First Team,
You are the most wonderful group of people. Thank you for everything; the beautiful photo board, the lovely flowers, the wallet cards of Mom, and your kindness & love to our Sherri. God Bless.
Love, Nancy Tovell (& McGarr family)
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Families First,
On behalf of the Campbell family, thank you for your kind manner, your patience and your excellent organization in handling the funeral arrangement of our sister/aunt/great aunt – Joan Chittick. You helped us so much in getting through a tragic and difficult time by always being there to offer assistance and understanding.
In sincere appreciation,
Eileen Campbell
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It is difficult to find the words to express my heartfelt appreciation for the tremendous job that the Families First team did. The accolades received are un-paralleled. Everything was perfect and please accept my sincere thanks.
John (re: Mary Jones service)
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Dear Kate,
A note to thank you for your guidance during the passing of our mom. Freda Wiume. Your assistance in making my mom’s life into a celebration of who she was, was appreciated.
Many thanks,
Gene & Vicki, George & Carol, Mark & Trish
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With Sincere Appreciation,
Tara, Thank you so much for the care, comfort and support during this difficult time. Your generosity cannot be put into words. Thank you, Jeff Taylor
Thank you from the bottom of my heart, sincerely Nancy Fenton & Baby Nevaeh
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Families First Team,
Thanks for everything you did for us. You made a difficult time much easier to handle.
The Dunn family
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Tara,
Just a short note to say how very much we appreciate all you did for us, the family of Miles, during this most difficult time. We could not have asked for a better tribute and send off for him. We will not forget the extra mile that you, Randy and the entire staff of Families First went for us. Please know, we have you in our back pocket, though we hope to never have to use your services again, we know the reality that we will see you again.
Dusan and Rebecca Sevo
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Thank you to everyone involved in serving these three families, we received cards and notes of thanks from the Sevo family, Dunn family and Baby Taylor-Fenton we served these last week.
“Alone we can do so little, together we can do so much.” Helen Keller
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To the families first team ,
On behalf of the Topliffe family we would like to thank all of you for being such a tremendous help during this past week . Every detail from the planning to the personal touches have made this process easier to bare.
Denis, you have made us feel comfortable from the very start and have accommodated our every need . Your professionalism was impeccable and we thank you for that .
Sherri, you are so kind and empathetic it comes so naturally , thank you for comforting us and being there to get us through to the very end.
Thank you to the drivers for your patience and direction , and to Chris for bringing all of our personal belongings the following day .
Thank you to Maureen for all of her personal contributions to our family to make it extra special .
Thank you to all of the other staff that have had a hand in making this all come together so beautifully .
We now understand how much work it is behind the scenes to ensure it goes smoothly.
We only have positive things to say about each and every one of you and we thank you from the bottom of our hearts .
Sincerely ,
The Topliffe family
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To Families First
I am so grateful for Families First. You were there for me at the worst time, the loss of my daughter. You were attentive from beginning to end. The first encounter was to make the announcement in the paper. You created the beautiful picture board and remembrance cards. You were respectful, attentive, sympathetic and professional.
Although there were financial issues, I was treated with dignity at this difficult time. Your team helped make all the needed arrangements, planned a memorable service to honour my daughter, the hair and make up personnel did an exceptional job and we were given the time to privately say goodbye.
I was very pleased, although it was difficult, with the overall experience.
I thank you.
Ms. Patricia Wollison and Ms. Kayla Wollison
RE: Dawnn Wollison
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Families First Staff Lauzon,
We would like to thank you for helping us through the entire process with regards to our mother's passing. We were not prepared for her sudden death & could not have imagined how amazing the whole "staff family" were with us. The kindness, support and encouragement you extended to us will never be forgotten.
Sincerely, Jennifer Ganley and family
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Thank you’s
Thank you for all your help and valuable guidance, and Jessica as our Director. Her compassion and professionalism are a testament to your facility.
Deville Family
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Dear Peter & Basia,
Thank you so much for all the extra care and attention you have given us during this very difficult time. We were very pleased that we could give mom the send off that was perfect in every way. We know you have lost a friend too, but she wouldn’t have wanted it any other way. Thanks just doesn’t say enough.
Sincerely,
Randy & Jeanette Thompson (family of Linda Chavis)
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Families First,
So aptly named. You do treat the entire family. I never expected such a large crowd for Dawnn, but you handled everything beautifully. You went beyond your tops and became part of the family for a short time. They did a wonderful job on hair and makeup, and she looked like the young lady I remember. So thank all of you for your care and understanding.
Patricia Wollison & Kayla Wollison
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To the Management & Staff at Families First Funeral Home,
On behalf of the Catholic Women’s League of St. John the Baptist Church, we wish to extend our thanks for your generosity at the time of our tea on June 2nd. The lady who won it was overwhelmed. I can’t begin to express how much we appreciate your kindness & generosity.
Many thanks,
Linda Cote
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Jules!
Wow! I have never experienced a funeral like today. You made us laugh and cry (Basia & I), and you gave Janine Taylor’s family the ultimate gift of unity and showed their sister lots of love. You captured her love of music perfectly and her brown eyes! What a perfect final song. I have always loved our funeral/celebration of life services, but this is one I’ll never forget and one that I will share with all who will listen. You will always be by fave funeral partner! And I couldn’t have made today’s service as awesome without you!
Love ya Julesie!
Jen
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Dear Kate,
Many thanks for the kindness, patience and love you gave us while making the preparations for our Dads funeral.
The gentleness you showed my Dad and Mom was heartwarming and consoling.
You are perfect in so many ways.
Love always.
Paolina, her girls, and Family. (Alfredo Chiarotti family)
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Dear Families First team,
A sincere thank you to all at Families First who worked together to make a hard time for our family a smoother journey and for that we are grateful.
To each and every one of you who were there to support us in so many ways. We thank you for your kindness. Kindness goes a long way.
The Barei family.
Kate and her team,
On behalf of myself, Laura and James the celebration of life for my little sister was unique and heart felt.
You captured the very essence of her short life with grace and style. She was a free spirit and special, and with your help, everyone could see that.
So thank you.
Cathy Zuliani, Laura, James.
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Dear Families First, Tara and Team,
Thank you from the bottom of my heart for all the beautiful and thoughtful things you did for my family. Everything was beautiful and beyond our expectations.
Thank you for the flowers, they are beautiful and so thoughtful of you. The video was fantastic. The luncheon from Capri was amazing and the little touch with the bird bread made us laugh.
You truly are the best.
Barb Chase and the Nantais family.
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Dear Brian, Mary-Lynn, Danielle & Staff,
Just wanted to thank you for making Jay’s day special for me and the family. From the memorial service to the outstanding work on Jay’s (Steeler’s) urn gave me such comfort. I thank you once again for all your special touches to make Jay’s day special. God bless.
Lila Brown.
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Dear Brian and Staff,
Mike Langlois suggested we contact you when our son passed away May 11th. We are happy we did. Your staff are exceptional right down to the last detail. Jen was our first point of contact who met with us until 8:30pm the first night. She passed on so many details to Nicky who designed all the photo’s, pictures and slide show. Wonderful job. They captured our son to a tee. Thanks to the man who came to get Luc’s clothes and belongings at the house and was so attentive and compassionate. He even came to the funeral serviced on his day off work. Then we worked with Tara who kept us moving along so professionally. We also had the pleasure to work with Danielle Mayrand who made life easier. I know I was not always rational and she would listen and then get me back on track. She also helped me pick up Luc’s ashes and made it so personal. There’s so many staff to thank. They captured our son’s life. Thank you.
Thanks for great service all staff, we will be recommending Families First.
The Hartman family, Kevin, Yvette, Phil, Matt.
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To the wonderful Team of Families First,
On behalf of all the staff, principals of Most Precious Blood & Our Lady of Guadalupe Church (schools that fall into these parishes); I wish to thank you all for the warm and wonderful generosity you showed us on Friday, June 8th as we planned our 2018-2019 school year!
As you live up to your motto "We celebrate Life" it was truly felt and cherished by us all!
Thank you,
Father Greg Bonin
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Staff of Families First (re: the late Joe Balyo)
We’d like to thank the entire staff of Families First for your kindness and endless help during our time of loss. You are more than appreciated.
-Chris Balyo & family
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Dear Peter & Basia,
Thank you to you both for being such great people in our lives over the past year. Thank you for saying the prayers for Jack and our Mother & brother.
Love,
Jo-Anne Jones & entire family
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Dear Friends,
Thank you so much for sending me extra prayer cards for my dear brother when he passed away in Windsor, January 27, 2018. Your kindness to us all at this difficult time will never be forgotten. It is my hope to have a Mass offered for him come Summer at which time many of his Cape Beton friends will attend. I plan to order a few more of his memorial cards. For that I will keep in touch with you in advance.
May you continue to serve God’s people with kindness and support as they bid farewell to loved ones.
Most sincerely,
Sr. Catherine Mac Eacheran
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Dear Bill, Sherri, Randi, Brian, Lawyer & all other staff @ Families First,
My husband, Leo, and I would like to thank you for all of your assistance throughout the funeral process for Branko Kukolj. We were impressed with all your knowledge, professionalism and compassion. Everyone was so kind and helpful during this difficult time of emotion and grief. We are also very thankful for your expertise and your support during the “family issue”. Thanks to all of you, our dear Uncle Branko/Bob had the peaceful funeral he requested and deserved.
Kindest Regards,
Vera & Leo
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Randi,
Thank you so much to you and Families First for your support at our career expo! We really appreciate the knowledge you were able to share with our students!
Thanks again,
ACS
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Jennifer,
Thank you from the bottom of our hearts for all you did to make our mourning less painful by honouring my dad “alfredo”.
From,
Mom, Paolina, Marisa, Josee, Mary, Mara & Daniela & family
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I had never heard of Batesville Living Memorial Program. It was nice to know that you (Families First) planted a tree in memory of our mother “Ruth Clark”. We appreciate how you go the extra mile.
Sincerely,
The Clark & Harper Family
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Thank you very much for arranging all of Hildegard’s wishes. The music was just beautiful. Mr. John Vettese and all the staff I met helped make it easier for me.
Gertrud Eisenbeiser
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To Kate,
Everything went so smoothly. We appreciate your professionalism and understanding.
Nancy & Bob Lawler (Funeral of Helen Sokolik)
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Dear Denis & The Families First Staff,
There are no words that can say how grateful we are for what Denis did for our family. From the moment we placed our first phone call, the compassion and sensitivity that was shown to us was amazing. Denis…your calm presence helped us get through it together during this very difficult time. We appreciated how you took care of everything. Thank you for your professionalism and kindness. To Denis and the staff of Families First, you are an amazing team and are truly a family! We are forever grateful to all of you. The prayer cards were done beautifully as was everything else. Thank you for your healing touches.
Our Dad would be so very proud. Denis…thank you for your guidance and your genuine acts of kindness during our time of sorrow.
Forever Grateful,
The Family of Domenico Mucciaccio
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Brian & Mary Lynn,
My heartfelt gratitude to you for your generosity & thoughtfulness shown. Doug’s urn is truly spectacular. I could not have envisioned anything better. This very tragic time in my life was eased as much as possible by your outstanding team. For that alone, you have my unending thanks.
With love & appreciation,
Karen, Elizabeth & Kyle, Madeline & Nelson
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To the most generous and thoughtful Team.
Words cannot express the deepest gratitude we have for each and every one of you.
Love, Courtney and Zach
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Dear Jennifer and the entire team at Families First.
Just a little note to say how grateful our family is for the exceptional and caring staff at Families First. You made a very sad event into a true celebration of our late Mom’s life. The attention to detail was like nothing we’d ever experienced before. We had no worries at all. Our every question, wish and concern was immediately answered.
Mom looked beautiful and at peace. What a gift of comfort that was. We could not have hoped for more.
On the day of the funeral, John guided us with such care – it was truly comforting to know that he was there for us. He stood in the totally inclement weather for us and our Mom, a professional to the very core. The words “thank you” don’t seem enough to portray how we feel.
In closing, I wish to extend our most heartfelt thanks to everyone at Families First. Jennifer, thank you so much for all you did for us. Patti and I felt the experience of planning the funeral was eased because you seemed to know exactly what we wanted and needed before we did!
Rose Ion & family, Tom & Jackie Ion & family, Patti & Rick Reaume, Jim & Sue Ion, Cathy & Gary Warwick & family
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To Staff of Families First,
Thank you all so much for all your help after the loss of our Mom.
To Jessica. We can’t thank you enough for all your compassion and help with the process of saying Good-bye to Mom. You made a difficult event much easier to get through. You made us feel like we were part of your family.
Thanks again for all your help.
Wendy, Stella and Richard Stasio
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My sisters and I wish to express our heartfelt gratitude to you and the team at Families First, that helped guide us thru the recent loss of our Mom, and assisted us to plan a fitting tribute for her at your Dougall Ave location.
We would like to draw special attention to Randi Gallant, our assigned funeral director, who lovingly cared for, and guided us thru our grief, every step of the way. She went above and beyond her job to make every detail as meaningful as possible. We were especially touched by the "Tarot card" memorial that our guests thought was an amazing remembrance for our mom, and the suggestion Randi made to have Gloria lead our celebration of Mom's funeral turned out to be most meaningful for us. We are so pleased with everything your company and staff did for us, it makes these days a bit easier to get thru.
Also a special thanks to your talented graphic people for the wonderful job with the book, the video and the newspaper ad, and to Jerry Marcotte, all the FDA's who worked the funeral and visitations for us. Also to Jerry Paterson, who followed up with us the next day and delivered the flowers to the house, you were most kind.
We will always remember your professionalism, you set the standard for funeral service, and we will always recommend Families First to anyone in need.
Wishing you all good health, and continued success in helping those in their darkest hours.
Sincerely
Allan Hobbs, Sherri Berneche & Penny Catenacci
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To Brian, Mary-Lynn & Staff,
What a thoughtful gesture at Christmas time – a wonderful keepsake tree ornament. The children thought it was a very unique idea. We will treasure it always. Thank you so much for slipping it into our mailbox. It was a pleasant surprise.
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Diana Carter
Dear Brian and Mary-Lynn,
From the bottom of our hearts – thank you for your amazing kindness and generosity toward our girls at Leone Residence. Your donation provided warmth, light and love at a time that is usually dark and sad for them! These kids and our program are so very thankful for your support of our mission to provide safety, strength and worth for our community youth!
Sincerely,
Sonya Young
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Thank you for your prayers & beautiful flowers in memory of Fr. Dennis.
The Wilhelm Family
(thank you notice in WS from the family of Kathleen Nantau)
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Many thanks to Jessica Sylvester and the staff at Families First for their outstanding professionalism, kindness and compassion that was shown to our family during this difficult time. The support the entire staff had given us was greatly appreciated and will never be forgotten.
Ken & Virginia Nantau and Family / Marilyn & Peter Kapusniak and Family
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Thank you so much for the amazing celebration of Carol’s life. We couldn’t have asked for anything more. My children will remember their important jobs throughout her services. We will always cherish our last memories celebrating her.
Thanks so much,
Family of Carol Bondy
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Dear Brian and Mary-Lynn,
Roger, I and Dean thank you so much for your many kindnesses during this sad first year of losing our precious Brett. We put Brett’s tree up in our house, lots of lights and the only ornament this year was “Brett Ornament”. We treasure it. Next year we’ll add to it. Thank you for staying by our side.
Off to Florida in a week. Always waited with such anticipation for Brett’s visit. But we’re doing “alright”.
Sincerely, Roger, Judy and Dean Beliveau. P.S. Special hugs to Sherri and Jen.
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Brian,
We cannot thank you enough for your kindness and personal attention during our time of sadness. Your staff are exemplary.
Roger & Mary Dynan
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Dear families first staff,
I wanted to thank you all for the beautiful services you provided for my dad Ernie Pillon's memorial service that took place in June of 2017. I also wanted to also thank you for the beautiful engraved Christmas ornament that I was surprised with on December 1st 2017. December 1st is the day we traditionally set up our Christmas tree each year so the ornament arriving that same day was like it was meant to be. It brought joy to our family and I will cherish it forever.
Thank you again for everything,
Katelyn Pillon
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Families First,
Thank you so much for your professionalism when taking care of our mother’s funeral arrangements. We are truly grateful for taking care of things…just like our mom would have wanted. She would have been pleased with all aspects of her funeral. Special thanks to Randy & Colton for putting their special touches on the arrangements.
Sincerely,
The Curtis Family (late Muriel)
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John V,
We would like to thank you so much for the kindness and consideration you showed us during our difficult time.
Thank you again,
The McCracken Family
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The Estrella & Alimboyoguen Family would like to thank you Families First, especially the director & associates. We are very satisfied for service given to Felicisima Estrella. Thank you.
I’ll highly recommend to other people the Families First Funeral.
Respectfully yours,
Art & Arlene
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Nicki,
On behalf of the VON 90th Reunion Committee, we would like to thank-you for your assistance with the Photography on the evening of the event.
Your generosity is greatly appreciated. Thank you so much!
M. Moore, Karen Fletcher, Marasia Preece
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Thank you to everyone at Families First for the compassionate and professional care given for our mother Doris Drouillard on January 21 and 22. The special care and quality of your service and staff made things worry-free for our family during this sorrowful time.
Special thanks to Denis, John and Kris for your personal assistance and being so accommodating to our family and always checking in with us to see if we were okay. Also thank you to the staff who captured our beautiful mother as we remember her to be.
Sincerely,
Moe Drouillard and Family.
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Thank you to Kate Laub and Families First for helping us through a difficult time.
Barry & Sue Gaul (Joyce Romain’s family)
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Dear Brian,
I apologize for my lateness in sending you and your staff this thank you. I wanted to let you know how much I appreciated the support you and your staff gave to me and my family through a most difficult time. You are a very special group.
Thanks again Brian!
Joe Berthiaume & Family
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Dear Brian, Mary Lynn & Families First Staff,
On behalf of the VON Leadership Team, staff and volunteers, I would like to thank you for the delicious Valentine’s Day basket you gifted our office on Wednesday. Your generosity continues to warm our hearts, and in this case, also fill our bellies!
VON is honoured to stand beside Families First as a leader in CARE in Windsor-Essex. Thank you for your kindness and continued devotion to our community.
Sincerely,
Melissa Landry
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Hi Brian,
I just wanted to share the below testimonial with you for the exceptional service we received a few weeks ago during my grandmother’s (Elda Rossit) funeral service. If you could pass this along to Marco and please feel free to share on your website if you are inclined. Thank you all so much, your team truly provides an exceptional well-rounded service. We are forever thankful to you all.
“When our grandmother passed away, Families First Funeral Home was there to fully assist my family in our time of need. Every single staff member there were extremely kind, understanding and professional. They went above and beyond in customer service throughout the entire process.I was able to compile photos of my grandmother and sent them Families First. By the next day their in-house team was able to get them processed into a beautiful slideshow that was played throughout the showings and also designed an absolutely perfect funeral card and memorial poster above the casket. The photo montage was very professional and tastefully produced and we even received a photo book to keep after the service. A thoughtful gift after an already exceptional service experience.
Our funeral director Marco was nothing less than perfect in his attentiveness, professionalism and compassion in assisting my parents and I with the details in the handling of the funeral arrangements. Marco is truly an exceptional man – calm, kind and caring. He shared a few words with us the morning of the burial that have stuck with me since that day providing closure to a heartbreaking circumstance. His patience and awareness of our needs made the process effortless in our time of mourning. I have nothing but high praise for Marco and all the staff at Families First.
Thank you for everything.
Jenna Iaquinta and the Iaquinta, Rossit & Bontje Family”
Thank you,
Jenna Iaquinta
Project Coordinator
Fleur de lis Interior Design
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from the family of Jennifer Deroy:
Marco was amazing! We were all so tired and looked like we all just crawled out of the Detroit River…he never judged us based on our first meeting (maybe he did…but we didn't know it). Service over all was more than we ever expected. I am so glad my sister & I decided to change locations at the last minute. Your service is top notch!
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To the Staff of Families First,
We cannot thank you enough for making our C.W.L. Anniversary celebration extra special by designing & printing our tickets to the event as well as our programs for the luncheon & mostly for the memorable DVD of pictures of the last 25 years of our council.
God bless you all for the wonderful charity community work you continually do.
Marcella Hales – Recording Secretary, Good Shephard Parish C.W.L.
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Dear Mr. & Mrs. Parent and Staff:
Thank you so much for the tree you planted in memory of our mother. As we have had three family funerals in less than two years, we have come to appreciate your excellent staff.
Tricia (for the family of Ann Krestick Longworth)
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Thank you for being attentive and honoring our wishes. You truly are an incredible woman.
The Newman, Owen and Amond Families.
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Dear Jules, Your beautiful, soothing songs were heavenly during our father's funeral service in October. It was very comforting and we are very appreciative.
Sincerely the family of Robert Poulin
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We would like to thank the Amherstburg staff for going well beyond to make two little girls, Lily and Layla feel very special.Thank you from the bottom of our hearts.Lily and Layla and Family
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Hello. I came home today to find someone had tucked a gift in my mailbox. It was the glass ornament. I do not know whether it was timing, knowledge or coincidence but today is my birthday. It was like my Dad had given it himself. Thank you from the very bottom of my heart. Beth Bailey
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Basia,
Thank you for your expertise, patience and kindness to our family. You did an amazing job at keeping us organized during a difficult time. We appreciate the work that you do.
P.S. Thank you for the ketchup & Noxema touches.
Jean Trepanier, Gloria Price, Marianne McLean, Greg Trepanier
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Families First,
Thank you so very much for the use of your beautiful facility this weekend. Your generosity and desire to give back to the community is greatly appreciated.
John Bustard – Amherstburg Community Church
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To Families First Staff (especially Marco, Jessica & Ann),
A heartfelt thank you to you all. Everyone was professional and compassionate to me and my family while planning my mother, Catherine Squizzato’s funeral. We were extremely pleased with everything! Again, thank you so much!
Vanessa Reid & families
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I can’t express enough my gratitude for your caring compassion during a time of such heart break. Your kindness was so appreciated. Thank you all from the bottom of my heart. You are such special people.
Peter, there are not enough words to thank you for being there and guiding us through the arrangements for Rick. I know he was smiling down on us. Everything was so beautiful and comforting.
Lynn Huntley & family
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Jennifer & Staff,
On behalf of the VON 90th Reunion Committee, we would like to thank you for your assistance and generosity.
From the graphic design work, to the printing of materials, to the video and so much more, this event could not have happened without your kindness. Thank you for your generosity!
M. Moore, Karen Fletcher, Marusia Preece
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I want to thank all the staff for the wonderful care you gave my father, Amos Barron. I really appreciate your kindness.
The Christmas ornament that you gave to us with Dad’s name on it…it’s just beautiful. Thank you so much. I will always treasure it. It really touched my heart. It takes special people with special hearts to do this kind of work. Happy Holidays to each and every one of you.
God Bless,
Deanna Heath
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Dear Taylor,
Thank you for the opportunity to see my Dad’s body prior to the family viewing. The changes you made helped people to recognize him and to assist us in our grief journey. What a comfort it was to me to have a personal touch from such a good long-term friend working on Dad’s behalf. So glad you’ve been a friend to Mike through your formative years and so interesting to relate to you now as a young professional.
Sincerely,
Greg Trepanier
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To Families First – Brian and Mary Lynn,
Words cannot express my gratitude upon receiving your beautiful, touching gift of a glass ornament with Frank’s name on it and the beautiful messages written on the glass as well. It touched me deeply. Be assured that I will treasure this all the days of my life and then pass it on to my children so they can enjoy it as well. It means so much to me after the loss of my husband “Frank” of 56 years. As Christmas draws near, I will look fondly on this keepsake close to my heart and thank you all once again.
Jeanette
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Dear Brian and Mary Lynn & Staff,
Thank you so very much for the beautiful ornament in memory of “Rick”. Such a thoughtful gesture and a lovely keepsake that I will treasure forever.
The service from Families First is second to none and my daughters and I are so thankful that we chose you to guide us in our time of need. You respected our wishes in every detail.
Sincerely,
Deanna Lowe & family
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Dear Sherri,
Thank you and all your staff for the lovely prayer cards for my ordination as deacon. I am truly grateful for this kind gesture which was, to add to my delight, truly unexpected. May God bless you abundantly as you minister to those who mourn. And thank you for your encouragement, good wishes and prayers. I am truly humbled by your kindness.
In Christ’s love,
Deacon Art Bondy
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I would highly recommend Families First to everyone. Basia & Peter Lojewski made everything feel not so overwhelming, so helpful & sincere although we didn’t have a full service.
My best day since then was Basia coming to my house with a beautiful Christmas ornament at a time that I was feeling sad. Thank you all so much!
Denise Meloche (the family of Jeannine Dubroy)
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Jessica,
You are simply wonderful.
Thank you for everything. From the moment we met, I knew you would be amazing and throughout such difficult moments, you made us feel comfort and we felt your compassion and care. Thank you for being so incredible to us, to our families, and to our friends. Your kindness and warmth will never be forgotten and will always be remembered.
Tammy & Rosaire Bonds
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Dear Brian, Mary Lynn & Family,
I found a surprise in my mail box. What a beautiful Christmas ornament. My family and I will cherish it forever. It will be hanging on our Christmas trees forever, from generation to generation.
Thank you so much for your caring and thoughtfulness.
In appreciation.
Annette Bridgeman & Family
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Brian, Mary Lynn and the Family First Team,
Thank you very much for the Christmas reminder of my brother Billy. It will be hung on my tree for many Christmas’s to come. Your thoughtfulness is greatly appreciated.
Donna Downes and our Family
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Dear Brian and Mary Lynn,
I would like to thank you for the beautiful ornament in memory of my father Stanley Howell. It will be a wonderful, treasured memento. I was not expecting his passing and the kindness and compassion from Kate helped to ease my loss.
Kate was off the day of my father’s interment and Taylor brought the urn to the cemetery. Taylor told me that when he saw my father’s name he remembered him. It was Taylor who in 2015 brought my mother’s urn to the cemetery and he remembered Father Cunningham helping my father to the grave site. It was another special memory and moment from Taylo9r.
I would like to wish you and your wonderful staff a Merry Christmas and Happy New Year.
Gillian Howell
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Brian & Mary Lynn & Staff at Families First,
Many thanks for the lovely keepsake ornament in memory of my mother (Adilaide LaPosta). It was very thoughtful and much appreciated.
With thanks,
Theesa Spizzirri
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Brian, Mary Lynn and family,
May the blessings of this Holy Season remain with you always. Thank you for your note of condolence regarding our dearly beloved Helmut. We were very pleased with the excellence Service your Team provided. Our family was happy with the way Helmut was prepared for the funeral visitation. We were also impressed with the work done by your staff who created the video, “Life Story Books”, the wallet cards with Helmut’s photo and other details is remarkable achievement. Also a big thank you for the surprise Christmas Tree decoration in Helmut’s honour and all the extrea for free. God Bless
Sincerely and with love.
Marianne Hofgartner & family
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Thank you for the ornament. It is lovely and a keepsake for my daughter and family.
Joan Richters
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Thank you for the ornament on behalf of my dad. Your kindness, thoughtfulness and attention to details are the reasons why you are so good at what you do.
Again, thank you for everything.
Barb Perry
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Dear Jessica,
Thank you so much for helping us plan my sister’s funeral! Tu as d’mantre beaucoup de compassion, de savoir-faire et de patience at nous as dides a tranerser des moments tres difficules. Nous t’oubheions jamais…
With gratitude,
Anna Bulcke & Mallet family
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Dear Jerry,
Thank you for caring and helping us go through a most painful time in our lives. We were most impressed with your professionalism and the great services of Families First.
With gratitude,
Anna Bulcke & Mallet family
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Randi,
On behalf of the Mogyorody family, we’d like to sincerely thank you and the Families First staff for all your support. You helped us celebrate Mother’s life in a manner in which she’d be very pleased.
Veronika Mogyorody
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Dear Brian & Mary Lynn,
You sure know how to make things right, and I thank you for that! The ornament with Joe’s name on it is a beautiful piece to remember him! I found it at the door just as we came back from the cemetery to lay a wreath on his grave. Thank you again!
Sincerely,
Marguerite Murtagh & family
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Dear Brian, Mary Lynn and Staff of Families First,
Thank you so much for the beautiful ornament you sent in memory of our late mother, Barbara Bain. It is a beautiful token of remembrance I shall always treasure. Thank you to your ever compassionate and professional staff (most specifically Kate & Marco) who helped ease the burden of such a great loss. The Windsor community is blessed to have your business for those during such a sad & difficult time. You shine a light during the darkness of grief.
Most Sincerely,
Kathryn Dixon
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Hi Sherri -
I just want to say that I can't thank you and your team enough for doing such a wonderful job with my mother's funeral. Everyone was so helpful and caring. Especially Peter on Monday. He is exceptional and so compassionate.
I'm sorry if I seemed very picky about things on Saturday. Your team was very patient with me and I really appreciate it - all their help, it really was amazing.
My mother had a beautiful celebration of her life and a lot of people showed up, more than I ever expected. You really don't realize how many lives a person touches until something like this happens. It really is overwhelming.
It's been a busy week. Overall, I really am mainly relieved now. I don't feel as sad as I thought I would now because I know she's not suffering any more and she's with my dad. I am happy about that. It's been a long tough road and it's been a roller coaster. But now she's at peace and that's the main thing.
Thanks again Sherri - especially for the video too. It was beautiful. I ordered 3 extras books for my siblings.
See you next week sometime at the gym as I return to my routine hopefully.
Thank you again from my entire family,
Dana, Angelo
Laura & Michael
xoxo
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To the staff at Families First,
Thank you so much for the excellent care you extended our family at the loss of Francesco Giansante. Every detail was handled with perfection. Your kindness, helpfulness and compassion will never be forgotten. We all came away glad that we chose Families First to honour Francesco’s passing.
Francesca – Giasante and family
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Basia,
I just wanted to thank you for all you did (and continue to do!) during what was one of the most difficult times of my life. Words can’t express my gratitude. I know it may seem late – over 9 months have passed – but I am just now opening the cards that were sent. Thank you again.
Steve Polewski
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Dear Mr. Parent,
Thank you for your recent support of the Mark Nantais Charitable Golf Tournament. Your support meant a lot to the Nantais family and to the John McGivney Children’s Centre; the recipient for this year’s event. The proceeds have been directed to our seating department and will assist us in providing assessment, consultation, fabrication of specialized equipment and ongoing services to those served by the Centre.
The John McGivney Children’s Centre provides rehabilitative, educational and support services to the Windsor and Essex County community, enriching the lives of over 2800 children and youth with disabilities and special needs by helping them reach their full potential. Tomorrow will be different, especially for children and youth with disabilities, because of your thoughtfulness!
Regards,
Elaine Whitmore
Chief Executive Officer
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Hey Colin,Thank you so much for your help and guidance during such a tough time for me and my family.We were very impressed with the magnitude of help!Thank you so much,Samantha Gossmann
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Hi Colin,
I wanted to take a moment to thank you again for how well you took care of my family during this most difficult time. Your care and concern for our family was very comforting. Your professionalism was also much appreciated. Thank your staff as well, especially Bill.
Thank you again Collin. This career is definitely your calling.
Sincerely,
The Paglionico Family
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Dear Jen & Colleagues,
Thank you so very much for all of your care, kindness & assistance in helping me make all necessary arrangements after my father’s passing.
You & your team were wonderful & my family & I appreciated your help & expertise.
Sincerely,
Amy Szewczuk
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Family First Team,
Thank you for having patience and a good sense of humour. Helping to make our mom’s last wishers happen. Making it a smooth process. Being respectful and professional.
Thank you,
Kaitlyn & Robert
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Sherri,
I just wanted to let you know how special I think you are. You really made an unbearable process a little bit easier. The whole staff at Families First was fantastic. But you my dear, will always hold a special place in my heart!
Please let everyone know how much we appreciate the amazing job everyone did! Your kindness and compassion during these incredibly dark days will never be forgotten.
Jennifer & Paul Wentzlaff and family XOXO (re: Brundritt funerals)
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Our family wanted to thank you for the meaningful & comforting way you held the service for our mom MILDRED CHARRON. It meant a lot to all of us. Thank you again,
The Charron Family
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Marco provided excellent attention and care to our family. He made me feel as if I were family. Randi continued the great care to finish the planning and carry out the service for my dad.
Sonia DeNapoli
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We appreciate your generous support to our We Care For Kids Lemonade and Bake Sale this year. Our goal was $3,700 but we raised $8,000 with donations still coming in. We couldn’t have done it without you! Thank you!
Avery, Jaxson, Travis, Arianna, Alexis, Brennan
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Dear Brian, MaryLynn and the Team at Families First,
Thank you so much for the magnificent planter that you sent Pierre. I’m sure it made Pierre smile, especially when you shared stories with our children.
Love,
Sue, Chris, Tom, Michelle & Danielle (Family of Pierre Cecile)
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To the Staff at Families First,
I wanted to extend a warm thank you to all of the staff for helping make the funeral process as easy as possible. From my first meeting with Sherri to make the arrangements, to working with Peter and Basia at the Amherstburg Funeral Home. Also, a special thank you to Chuck for his help with the headstone and plaque. You have all performed a great service and I was amazed with all the extra details that were done. Thank you for making this difficult journey a little easier.
The Brundritt’s – Mike & Evan
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Jessica,
Thank you for your caring attention and a wonderful service for my dad.
Chuck Crosby
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Families First Staff, especially Basia & Peter,
Thank you for making something so difficult into something so beautiful and memorable. Your attention to every detail and your kindness was obvious in the beautiful tribute you put together for Dave. We were speechless and in awe at the beautiful set-up with all of Dave’s medals, trophies & memorabilia and pictures. The slide show was so thoughtfully and beautifully put together. Your gentle and understanding approach, your availability for questions & requests, and your ability to pull things together so professionally in a very short time span were beyond impressive.
Thank you, thank you for going above and beyond. Dave would have been so happy to see all of this!
Pierrette Buzzanga, Katie Scott & families (Re: Dave Scott funeral)
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Families First:
I wish to extend my thank you to Laura for her kindness in arranging assistance in the burial of my husband Milan’s remains.
Also thank you to John for his kind words and prayers at Windsor Memorial Gardens on Sept 20/17.
Marlaine Anderson (Milan Sulkovsky)
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Brian and Mary-Lynn:
We here at Leone Residence can not thank you enough for your kindness and generosity. You can not fully comprehend just how much your gift cards meant to these girls. There were tears of joy, shock, surprise and true feelings of being cared for. It was very obvious some were feeling quite overwhelmed as they have not experienced such kindness and goodness. It was a beautiful reminder that, despite their chaos and turmoil they have endured throughout their lives, the word is full of loving, caring people who are concerned for their safety and well being. Thank you for shining some light in their lives.
Sincerely,
Sonia young, Leone Residence.
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Brian, on behalf of myself, Marcy and the kids we just wanted to say THANK YOU for everything! You have truly created a team full of compassion and professionalism, that I believe has “set the bar” on all levels. From our initial visit, to the follow up afterwards the process was seamless. Thanks you also for your personal involvement. The funeral was as my Mom would have wanted. It was beautiful!
Talk soon,
Jim, Marcy, and Family
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Kate, Marco, Hailey, Ann and all of you. (Sorry, my memory of names is not quite what it used to be)
A very heartfelt thank you.
This has been the hardest most challenging, sorrowful experience of my life that I have faced.
But everyone has shown such sincere kindness and compassion all the while skillfully guiding me through all the difficult aspects and mountains of paper work in this process.
The entire staff has left me feeling safe and taken care of. Knowing and feeling that each of you had the best intentions for myself and my family at heart.
There are not enough words to let you know how very grateful I am to each of you. You have all been a source of courage and strength to me.
With much appreciation and gratitude.
Michelle Hope and family
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Dear Tara & staff at Families First,
Thank you so much for your help and kind concern in the planning and carrying out of my husband's funeral. It was such a blessing to my family and I to be treated with such care and compassion. Be assured you are all doing a wonderful job and yes, it really does matter.
Thank you sincerely from all of us,
Charlene, Linda, Jamie & Susie, Evan & Tyler Small
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Not sure if you remember me but I am one of Don Bastien's daughters... the funeral you Sang at on Saturday. I was so touched when I learned it was you that also sang at my Mom's 22 years ago . Your voice is as beautiful as it was then Jules, I would like to thank you again for the beautiful songs you sang for my father Don Bastien. I understand you had to attend a very emotional funeral just before of your friend, yet you were still able to perform with such beauty in honour of my dad. I remember when you sang Wind Beneath my Wings for my mom's Service and it was absolutely beautiful. Thanks again for making my dad's service so memorable, and I am deeply sorry for your loss of your friend.
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Thank you for the beautiful showing of love you extended to our family especially my cousin Elizabeth Boyle during this sorrowful time in the passing of my wonderful Aunt Char and loving mother of Elizabeth Boyle and Don Jarrold Your staff are remarkable compassionate people thank you
PATRICIA Jarrold-Impens
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Dear Jessica,
Thank you for all the special touches you did for John and all of us as a family. Greatly appreciated
Love,Lucille Corriveau
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Lisa & Justin, Sarah& Rod
Dear Brian,
Please extend my thanks to your staff for their kindness and guidance with Gord’s Funeral planning. The gentleman who came for Gord’s body were compassionate and respectful and so very gentle. They took time to speak reassuringly to our grandchildren and gave everyone of our family time to say a final goodbye. Sherri was very kind and helpful with planning Gord’s memory card and the team that put it together were very patient and did beautiful work. Gord was always so happy to see the successful, compassionate work you and your wife do. Please thank your staff. God bless all of youJo Wilds
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Nina:
Just a little note to tell you how much we appreciate all your hard work.
The Belle Vue Conservatory (Meg, Michael, Linda, Jennie, Paul, Stephanie, Debra, Robert)
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Dear Families First Funeral,
Your donation by doing our printing and supplying your frames for our annual golf tournament is very much appreciated at Gesstwood Camp. Thanks for all your support and Courtney’s part in this.
Sincerely,
Mary Webb
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Dear Courtney,
On behalf of the Unemployed Help Centre Board of Directors, Staff and Volunteers, we wish to extend our heartfelt appreciation to you and Families First Funeral Home for your continued support of our Golf Tournament. Our 26th Annual “Unemployed Help Centre Golf Tournament” held Sunday, July 16th, 2017 at Roseland Gold and Curling Club was an overwhelming success and we would not have accomplished this without your support. Our thanks goes out to you and Families First for your sponsorship of our golf hole sponsor signs. We would also like to thank the whole team for the amazing job done on designing and printing the signs and for their patience throughout the process. The proceeds from this benefit will help us in continuing to provide the necessary programs and services to the unemployed and underemployed in our community, supporting such programs as our Food Bank, Coats for Kids, Community Garden and our Food Rescue Program “Plentiful Harvest”. It is most gratifying to receive assistance and recognition from valued members of our community. With respect and appreciation, our sincerest thanks for your support and commitment to helping us, help those in need,
Sincerely,
June Muir
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Dear Families First,
Thank you for your generous contribution in support of the Canadian Cancer Society’s Relay for Life. Your donation of “Talk of a Lifetime” Cards and printed materials truly helped make the event a success.
Together, we raised $90,000 and counting in the fight against cancer!
All funds raised ensure we are:
• Saving lives by funding Canada’s most promising cancer research
• Extending a helping hand to cancer patients and their families by providing information and support
• Stopping cancer before it starts through prevention and education.
• Protecting the health of Ontarians by advocating for healthier public policies
Your support is helping to create a world where no one fears cancer.
Thank you so much!
Sincerely,
The CCS Staff and Volunteers
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To Families First:
I want to thank you for all your help during our time of need. Randi did a great job as well as all of your staff. No detail was left out, you are certainly a class act.
Thank you,
Gary and Linda Bryan of behalf of my Aunt Lee Bianchi
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Thank you for the care that was given. However, I wish to give a thanks to all the extras that mean so much to me. Kate Laub going the extra mile, the people that made the stock market Cheerio’s report, the little cards with Liam and Sierras name and Papa’s picture. They sleep with the cards. The tour Marco took them on and made them comfortable, the band aid given to Sierra. These are the things I remember.
Thank you,Joan Richters
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Jessica,
The family is grateful for your assistance in guiding us through Doug’s celebration of life.
Elsie Balint & Family
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To the entire staff of Families First,
Our entire family would like to thank you for your immense professionalism and caring of our dear Father, Antoine Bojaruniec. Everything you did for him and our families touched our hearts. You are an amazing group of people. Please accept a small token of our appreciation for everything you did for us.
Elena Bojaruniec, Jean-Pierre & Bonnie Bojaruniec, Therese Rizzo, Denise Turner
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Brian, Mary Lynn & Staff,
Thank you for your thoughtfulness of the arrangement that was sent to us in honour of my mom. Blessings to you all.
Sharon C.
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Kate & Families First,
On behalf of Robert and the Langlois family, we would like to express our heartfelt thanks and appreciation to you and Families First for all the support and assistance you gave us for our wonderful Mother, Lorraine, to make everything “just perfect” for her! You were absolutely wonderful!
Sincerely,
Robert, Sharon & The Langlois Family
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To the staff at Families First,
Thank you so much for the excellent care you extended our family at the loss of Francesco Giansante. Every detail was handled with perfection. Your kindness, helpfulness and compassion will never be forgotten. We all came away glad that we chose Families First to honour Francesco’s passing.
Francesca – Giasante and family
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Basia,
I just wanted to thank you for all you did (and continue to do!) during what was one of the most difficult times of my life. Words can’t express my gratitude. I know it may seem late – over 9 months have passed – but I am just now opening the cards that were sent. Thank you again.
Steve Polewski
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Dear Bill & Families First Staff,
We would like to express our heartfelt thank for your kindness, professionalism and personal touch in the arrangement of Vittoria Quaggiotto’s funeral, visitation and service. Everything was so seamless, well organized and yet so compassionate. God bless all of you for the great work that you do.
Raffaella Quaggiotto and the Quaggiotto family
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Bill,
Words will never be able to describe how thankful me and my family are for all of your love, help and support through such a difficult time. From losing my Aunt Robin, to my dad, you were professional, sympathetic and became a member of our family to help us. Not a day goes by that I won’t forget all you did for us. Thank you again from the bottom of my heart. You are a great person and I know me and my entire family truly appreciate you.
Thank you,
Gina Tonial and the Nardone/Tonial Family
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Bill,
I can’t tell you how much I appreciate all you did at what was one of the most difficult times in my life. You walk through the pain of this with countless people everyday. You are good at what you do. I am still sorting things after my mom’s loss. I am just now opening the cards that were sent. Thank you again for making a very difficult time a little easier to go through.
Steve Polewski
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Dear Peter,
Thank you so much for your help during the evening visitation for Mom and during the funeral on Thursday.
Sincerely,
The Stancek family
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Dear Families First Family,
It is with hearts though full of sorrow (over the loss of my dear wife of 60 years and my dear mama), full still of gratitude to God for each and every one of you who played an integral part in getting us through this time. Your love, your kindnesses, your sensitivity, your compassion, your patience, your understanding and going the extra mile to help with my dad’s finances and paperwork (Ann 😊)…THANK YOU! THANK YOU! THANK YOU!
Though a very difficult time, there are always things to be grateful for…one being Families First Family!
Love and Blessings to you all as you continue to minister and comfort those who will continue to walk in and out of your doors.
George Cropp, Tim & Christyn Champ
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To the Staff of Families First,
We greatly appreciate everything the staff did for Owen and for our family. We were overwhelmed by the little things that you did, from the flag to the Disney quotes, that ended up meaning the most to us. I’m sure it’s never easy for a family to say good-bye to a loved one, especially a child as beautiful as Owen. Thank you for helping us say good-bye.
Matthew, Meghan & Derek McLeod
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To the 2 gentlemen who helped with my dead battery, I’m forever grateful!! You went beyond & above your duty at the funeral home. You should be commended for your kindness.
Thanks,
Yumi Catindy
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To the Staff at Families First,
Thank you so much for giving our loved one, Michael Fenech, a beautiful send off. For taking good care of him and making him look like the husband/dad we all so dearly loved.
A special thank you to Tara, for helping us put the final touches together to give him the beautiful send off he so deserved.
To John, for spending two days with us, taking care of us and our every need. And for constantly checking to make sure everything was to our satisfaction. For your patience during the difficult time.
To Mark James who drove Mike to his final destination and what a beautiful ride that was. Thank you Mark for staying behind at the cemetery and making sure he was taken care of.
Thank you from the bottom of our hearts,
Helen, Adelaine, Michael, Laura, Rachel Fenech and Dorothy and Brian Watson
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Hi Kate,
After a week or so of reflecting and catching my breath, I just wanted to say thank you to you and your team for everything you did for the Knowler clan during my dad’s funeral. From the moment I walked into the conference room, your smile and your manner reassured me that we had made the right decision in whom we picked to lay dad to rest. Thanks again Kate. You helped bring our family through the darkest days we’ve ever had and we won’t forget it.
Brian
A/S/Sgt Brian Knowler
Detachment Commander
Chatham-Kent OPP
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Brian & Staff,
Thanks for remembering to allow us to use your facilities. Once again we had a productive meeting and lunch was excellent. It would not have been possible without your generosity. God Bless all of you.
Peace,
Fr. Dennis
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Peter, Basia and staff of Families First,
For all the kindness you have shown,
We thank you very much.
For sympathy in sorrowing days,
For your healing touch.
With gratitude our hearts are full
Though words cannot convey,
The tender thoughts and thankfulness
We hold for you today?
We want to thank you for all you have done at this very sensitive time. Your genuine acts of kindness at the funeral home and beautiful poems and prayer at the cemetery did not go unnoticed – we deeply appreciated everything you have done for Scott, Deb, Becca and the boys. For all your comforting words and support you have given us at our time of loss, we are truly grateful.
Troy (Scott’s brother), Rhonda (nee French) and Desmond Purdy
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Dear Peter & Basia,
“You’re a really special person… Your love of life and of people shines through in so many ways… If anyone ever deserved the best in life – it would be you. Thanks for everything” We want to give our heartfelt thanks for all you did for our mother’s funeral. The cards you made for mom were just beautiful. Thank you so much Basia for doing the service at the graveyard and back at the Funeral Home afterwards. You are both wonderful and compassionate, and we can’t thank you enough for everything. Not only for mom, but for Timmy & Reggie as well. Always in our hearts,
Barry Deslippe, Jo-Anne Jones & Patricia Drouin
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Jules, Thank you so much for making our day a little brighter!
Bruce and Shannon Ropat [Paul Rose Family]
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Jules, Thank you for your musical contribution at my husband Rolly's funeral. You have an amazing voice. Rolly would have been so happy with the songs & music.
Thank you again, Sandy Marentette
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Thank you for the professional care and respect you had for my husband and father Rolly. The room was beautifully done and you handled even the smallest detail. Placement of everything was perfect; the flags, the banner, his hockey jersey even the fishing pole.
You honoured Rollly well! Thank you,
Sandy Marentette, Jamie, Michael, Scott and Stephanie
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Jennifer,
Thank you ever so much for the beautiful ceremony for Rolly. You caught every aspect of him and tied the whole program together. I couldn’t have asked for anything more as it was so professionally done.
Thanks again,
Sandy Marentette, Jamie, Michael, Scott & Stephanie
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Brian Parent, Randi Gallant and Staff
The death of a loved one is one of the most difficult experiences that most of us will have to face.
Thank Brian Parent and the entire staff at Families First for your very kind and compassionate care during our time of sorrow. Every detail was handled with perfection.
A special thank you goes out to Randi Gallant who found a way to include our special needs family member in the service. It was an added personal touch that was much appreciated.
There was no better of a man than Isidoro Faraci. Just as there is no better of a funeral home than Families First.
The Faraci Family
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“I could never thank you for what all your staff has done for us.”
Salina McIntyre & Blair Family
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All the wonderful staff,
We just wanted to thank you for your incredible compassion and care at such a difficult time. Your team went above and beyond to not only ensure Dad’s (Wayne) wishes were carried out but that as a family we were on this journey together. Your thoughtfulness and consideration cannot be taught. This is who you are. Dad would have been proud. He was honoured as the Dad, the rock and the hero he was.
With unending thanks,
The entire Fields Family
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Brian,
I just wanted to convey to you how happy we were with everything Families First has done for our family.
My father Joseph Murtagh passed away this past Sunday and was cared for at your Lauzon location.
Tara was fantastic and made such a difficult time a little bit easier. We appreciate everything she did to help plan and organize my father's service.
Peter was also wonderful and showed us great compassion in our time of loss on the day of his showing and finally, at his funeral mass and burial.
The fact that Peter also knew our family just made it seem all the more appropriate that he'd be helping us through.
All in all, your operation is first rate.
We will gladly share that fact with family and friends.
Thank you again.
John Murtagh
3260 Dougall Ave.
Windsor, Ontario, Canada N9E 1S6
1065 Lauzon Rd.
Windsor, Ontario, Canada N8S 3M8
2130 Front Rd.
585 Sandwich St. S.
Amherstburg, Ontario, Canada N9V 0E2
895 Ouellette Ave.
Windsor, Ontario, Canada N9A 4J5
Operated by Families First Funeral Home and Tribute Centre Inc.
Families First Funeral Home and Tribute Centre, a division of Service Corporation International (Canada) ULC | Our Affiliates
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